Field note · July 2026
The gun hire
The revenue promise was real. So was the risk. A field note on the hardest kind of hiring call, and what rebuilding looks like when it goes the wrong way.

Thinking
Field note · July 2026
The revenue promise was real. So was the risk. A field note on the hardest kind of hiring call, and what rebuilding looks like when it goes the wrong way.
Field note · July 2026
They sold technology for a living and processed every order by hand. A field note on an ERP rollout that was flagging by the time we arrived, and why the fix started with stepping back.